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CPP20218Self-paced onlineCertificate II
Certificate II in Security Operations
The mandatory entry-level qualification for Class 1A Security Guard & Crowd Controller licensing.
Self-paced course deliveryProgressive unit accessOnline assessments
About this course
Build foundational security operations knowledge through structured online learning resources, unit-wise assessments and a final assessment. Review communication, access control, patrols, incident response and professional practice.
What you’ll learn
- Apply effective communication and conflict resolution strategies
- Monitor and control access to corporate, retail and licensed venues
- Conduct patrol activities and identify security risks
- Respond to emergency situations, evacuations and security threats
- Manage intoxicated and aggressive patrons legally and safely
- Operate security communications, two-way radios and body-worn cameras
Entry requirements
- 18 years of age or older
- Australian Citizen, Permanent Resident, or hold a visa with full study/work rights
- Pass NSW SLED Language, Literacy and Numeracy (LLN) assessment (Level 3)
- Clear National Police Certificate eligibility
Your learning pathway
01
Apply & complete LLN
Create an account and answer the course-specific LLN questions.
02
Wait for review
Talon reviews your information and sends a payment link if approved.
03
Pay & start learning
Confirmed payment activates your first online unit.
04
Pass & progress
Complete each unit test to unlock the next; then take the final assessment.